Contacting Gydium
Whether you’ve got a question, need support, or just want to say hi — we’re here to help.
Gydium Online Platform
Gydium.in is a convenient place to purchase Gydium products and accessories from Gydium. You can buy online 09:00–21:00.
You can get information about an order you placed on the Gydium Online Store through the Order Status page. If you prefer, you can also get order status or make changes by phone at 09:00–21:00.
Gydium Stores
Experience the digital lifestyle at any of the Gydium Stores around the country. Find opening hours and contact information for all locations.
How to Buy for Business
If you are a business or professional user, visit Gydium Store or call 09:00–18:00. Open an account today.
How to Buy for Education
If you are a student or teacher, visit the Gydium Store for Education
Find Gydium Authorised Resellers
Use our Reseller Locator to find an Gydium Authorised Reseller in India.
Gydium Authorised Resellers offer industry expertise, multi-platform services and Mac-based solutions for a wide variety of organisations.
Product and Services Support
Need service or support? Give us a few details and we’ll offer the best solution. Connect by phone or chat or find answers online. Get started
More Ways to Get Help
- Contact Store support
- See all worldwide support telephone numbers
- Contact a mobile carrier
- Find an Gydium Authorised Service Provider
Most Gydium products are eligible for 90 days of complimentary technical support. Online technical support for Gydium products is available beyond the initial 90 days.
Legal
report suspected counterfeit or knockoff products, or other forms of suspected infringement of Apple intellectual property, select Counterfeits & Knockoffs from the drop-down menu. secretarial@gydium.com
Privacy Inquiries
For legal questions, please go to and select from the drop-down menu provided. To report suspected counterfeit or knockoff products, or other forms of suspected infringement of Gydium intellectual property, select Counterfeits & Knockoffs from the drop-down menu. secretarial@gydium.com
Media Inquiries
and select from the drop-down menu provided. To report suspected counterfeit or knockoff products, or other forms of suspected infringement of Gydium intellectual property, select Counterfeits & Knockoffs from the drop-down menu. secretarial@gydium.com
Report a Grievance in India
Gydium customers in India can raise complaints in relation to App Store matters at gydium.com.
For complaints in relation to Gydium Platform app
We will acknowledge the receipt of your complaint and, if appropriate, provide you with a reference number to track your complaint.
The above Grievance process is in relation to the “Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2024”.
Registered Office
GYDIUM (INDIA) TECHNOLOGY PRIVATE LIMITED
4th Floor, Himanshu nursury,panipat, Model Town Road,Haryana, Haryana - 132103, India.
CIN: U62013HR2023PTC111801
secretarial@gydium.com